Adopting RPA to Automate IT Operational Processes – Bank Mandiri (Indonesia)
Automation is essential in organizations that performing digital transformation today. In a recent survey conducted by The Economist, more than 90% of global company leaders said that they do automate in starting the digital transformation process in their organization. In Bank Mandiri, we start by automating rule-based, non-subjective, and repetitive tasks done by experienced workers. Considering…